Now that we’ve established the common causes of your Laptop/computer’s screen not turning on, we’ll go through the recommended fixes that should get your device working again as normal.
A black screen can often be caused by power problems, which is why the first thing to check is your charging cable. Has your charger accidentally fallen out and your Mac’s battery drained? Or is there an issue with the charging cable itself? Over time, charging cables can become damaged and may simply need replacing.
When checking for power issues with your Laptop/computer, you also should check your battery cycles because this may cause screen problems.
To do this, simply go to the Apple menu from the top left-hand corner of your screen and select ‘About this Mac’ and ‘System Report’. Once you have the system report open, you choose ‘Power’ and look for the ‘Cycle Count’ and condition of your battery. If it says your battery is in ‘Bad’ or ‘Poor’ condition, it may be time to replace it.
If your Laptop/computer doesn’t seem to turn on after you’ve pressed the power button, follow these steps.
Make sure your power cable is undamaged and plugged securely into your Laptop/computer and a working electrical socket.
If your Laptop/computer has no built-in display, make sure your external display is connected to a power source, connected to your Mac and turned on.
Press and hold the power button on your Laptop/computer for about 10 seconds. (Every Laptop/computer has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)
Then press and release the power button normally.
You could have an issue with one or more accessories or their cables. Unplug all accessories from your Laptop/computer , including printers, drives, USB hubs and mobile devices. Then repeat step 2 above.
If your screen shows a flashing question mark, circle with a line through it or anything else, or if your Laptop/computer shows status indicator lights or other signs of power, your Mac is turned on but isn’t starting up:
If your Laptop/computer turns on but doesn’t start up all the way
If your Mac seems to be turned on but the screen remains blank, the issue could be software related:
If your Mac starts up to a blank screen
If you’re using an older, Intel-based Mac, resetting the SMC may help:
Reset the SMC
Rarely, a Mac with Apple silicon or the Apple T2 Security Chip may stop responding and need to be revived or restored by another Laptop/computer .
How to revive or restore Laptop/computer firmware
If your Mac still doesn’t turn on, or you need help with any instructions, Contact Us
If the image on your Laptop/computer display doesn’t look right, try one or more of these suggestions.
If you haven’t been able to fix your black screen after checking for power issues, it is worth restarting your device. With a Mac, there are several ways to restart manually:
Sometimes all it takes to get your mac screen to work again is using specific key sequences. This won’t always work, but many Laptop/computer users have reported that this can sometimes be the trigger to help reboot your machine.
The suggested sequence is as follows:
Press down the power button and press the S key, which will send your Laptop/computer to sleep. Hold the power button down to force a shutdown and wait 15 seconds before powering it back up again. After doing so, your Mac screen should resume working as normal.
If, after trying all of the fixes mentioned above, your screen is still not working, it may be time to start digging a little deeper.
NVRAM is short for Non-Volatile Ram, and by resetting this, you may lose some of your customised settings, but it should help reboot your screen.
You will need to shut down your Mac before pressing the power button. Once you hear the start-up sound, you will hold down Command + Option + P + R until you hear the start-up sound again.
Another method of fixing a black screen is to carry out a system management controller reset. To do so, start by shutting down your Mac and connecting it to a power source. Once it is fully powered down, hold Shift, Control, Option and press the power button simultaneously for 10 seconds. Then release the keys, restart your Mac, reset your system, and the screen should be operational again.
If there are issues with your start-up disk, it can cause your Mac to have a black screen. In this instance, you should try fixing the problem by rebooting your Mac into safe mode, which allows it to run a check on the disk.
To do this, you will need to turn off your Laptop/computer and hold down the Shift key while you power it back up. Once you see the Apple logo appear, you can let go of the key and your Mac will start up into safe mode where it will run diagnostic tests on your disk. After it has completely rebooted, you can restart your device into its normal start-up mode and see if the black screen issues have been fixed.
Most Apple users have to deal with their Mac’s screen failing to turn on at some point. Often it needs a simple fix, while occasionally the approach to solving a problem is more complicated.
Either way, we understand how important it is to get your device working again. This article explains why your Mac’s screen might turn black before describing the ways you can try to fix it at home.
In most instances, Mac users will find that their device switches on but the screen’s display is black. You will probably spot system lights blinking, hear the whirring of a fan and may even notice start-up sounds – all of which can be incredibly frustrating.
So, what are the possible causes for a black screen?
Your first port of call may seem obvious, but often power issues can be why your Mac’s screen is black. Your device may be out of battery, have a faulty charging cable, or the battery itself could be experiencing issues.
If you have previously put your Mac in sleep mode and want to wake it, you may experience a black screen. Unfortunately, this is a common issue that doesn’t necessarily have a cause, and it is unclear if it is a software issue or user error.
Sometimes faulty software on your Mac or an app can cause your screen not to turn on. This may be a recently downloaded app, an update to an existing app or an update to your Mac’s software that has caused a screen glitch.
Broken disk permission issues or apps moving into the auto start-up list can sometimes be why your Mac’s screen turns black or has problems starting as normal.
If, after trying all the fixes mentioned above, your screen still isn’t working, it may be time to get professional help.
At IM Fixed, our expert team members are highly trained and experienced in a range of repairs, including Apple Laptop/computer screens. We will carry out a full diagnostic test on your device to get to the source of the problem.
If you are unsure what issue you might be having with your Computer or MacBook screen, or have any other questions, don’t hesitate to get in touch.
1. How long does it take to repair an Imac?
it depends on the damage. It could take 1 hour – a week.
2. How much does it cost?
It depends on how much damage there is.
3. Can I Pay in installments?
Yes, we have different ways of paying, like you can pay in installments, we usually offer Klarna to customers who want to pay in installments.
4. Can I Post it, if I can’t come to the shop?
Yes, if you can get secure packaging, to not break the Mac more.
5. What if the screen is half cracked, with half the screen black. Could I get half of the screen repaired?
No, we will have to repair the full screen.
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