FAQs:
Q1) What is a Refurbished Phone?
A refurbished phone is a pre-owned device that has been restored to like-new condition through testing, repairs, and often cosmetic refurbishment. These phones are sold at a lower price than brand new ones, making them an economical choice, and they may come with warranties.
Q2) What does the 12 Month Warranty cover?
The 12-month warranty for this phone exclusively covers defects and issues related to its hardware components. Any damages resulting from customer mishandling or physical damage are not included in the warranty coverage. Additionally, accidental damage to the software or any software-related issues are not covered by this warranty. Customers are encouraged to carefully review the warranty terms and conditions to understand the extent of coverage provided.
Q3) What payments services do you offer?
We offer Klarna, Visa, MasterCard and American Express. Cash option is availablle but instore only.
Q4) Why should I consider buying a refurbished phone?
Refurbished phones are more affordable than brand new ones, offering significant cost savings. They also undergo quality testing and often come with warranties.
Q5) Are refurbished phones reliable?
Yes, refurbished phones can be reliable. They are rigorously tested and repaired to ensure functionality.
Q6) What condition is the phone in, and what does “Good mean?
“Good means the phone looks and functions in good condition. Cosmetic flaws are usually repaired.
Q7) Are all the phone's features and functions fully operational?
Refurbished phones are tested to ensure all features and functions work correctly before resale.
Q8) How is the phone's battery life, and has the battery been replaced or refurbished?
Battery health varies, and some refurbished phones may have a new or refurbished battery.
Q9) What accessories are included with the phone, if any?
Refurbished phones come with a cable.
Q10) How has the phone been tested and certified for quality?
Phones are typically tested for hardware and software functionality, and any issues are addressed during the refurbishment process.
Q11) What if i want to return my phone?
Our 14-day phone return policy is designed to provide you with confidence in your purchase. If, within two weeks of receiving your phone, you encounter an issue that falls under our warranty coverage and cannot be resolved by our technical support team, you have the option to return the phone.
This policy ensures that you are not left with a device that doesn't meet your expectations or has a genuine hardware-related problem. We stand behind the quality of our products, and this policy reflects our commitment to your satisfaction, guaranteeing that you have a reliable and functional phone that meets your needs.
